Everything you need to know about depositing and withdrawing at Stake — from crypto to card payments, processing times, and how to get your money moving fast.
Stake built its reputation on crypto-first banking, but South African players have a few different routes when it comes to moving money. Whether you're comfortable with Bitcoin or you'd rather stick to a Visa card, there's an option that'll work for you. Just keep in mind that method availability can shift depending on your region, so it's worth checking the cashier directly after you've registered.
Here's a general breakdown of what you can expect:
| Method | Min Deposit | Max Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|---|
| Bitcoin (BTC) | ~R50 | No set limit | ~R50 | 10–60 minutes |
| Ethereum (ETH) | ~R50 | No set limit | ~R50 | 5–30 minutes |
| Litecoin (LTC) | ~R50 | No set limit | ~R50 | 2–15 minutes |
| USDT (Tether) | ~R50 | No set limit | ~R50 | 2–15 minutes |
| Visa / Mastercard | ~R100 | Varies | Varies | 1–5 business days |
| Bank Transfer | ~R200 | Varies | ~R200 | 2–5 business days |
Crypto is by far the fastest option. If speed matters to you, that's where to start. Card and bank transfers get the job done but you'll be waiting longer, and some South African banks do flag transactions to offshore gambling sites, which can cause delays or declines.
All amounts above are approximate conversions to ZAR and can shift with exchange rates. Always check the cashier for the exact figures at the time you're transacting.
Your 100% Bonus Is Waiting – Claim NowThis is where Stake genuinely stands out. The platform was built around crypto from day one, and it shows. Deposits hit your account fast, withdrawals process without the usual banking headaches, and there's no middleman sitting between you and your funds.
Stake supports a solid range of coins. The main ones available to players include:
The full list can vary, so check the cashier for the most current options.
Head to the cashier, pick your coin, and Stake gives you a unique wallet address. Send your crypto from your personal wallet or exchange to that address. Once the network confirms the transaction, your Stake balance updates automatically. No forms to fill in, no waiting for a bank to approve anything.
Confirmation times depend on network traffic. Bitcoin typically needs 1 confirmation, which can take anywhere from a few minutes to an hour during busy periods. ETH and most altcoins are quicker. USDT on TRC-20 is one of the fastest options available right now.
Stake doesn't charge deposit fees on its end, but the blockchain network itself will charge a small fee. This comes out of what you send, so factor that in when calculating your deposit amount. Always double-check you're sending to the correct network. Sending ERC-20 USDT to a TRC-20 address, for example, will result in lost funds. Stake can't recover those.
Withdrawals work the same way in reverse. Enter your wallet address, confirm the amount, and Stake processes it. Most crypto withdrawals clear within an hour once approved. Larger amounts may go through an additional review, which is standard practice across the industry.
Not everyone wants to deal with crypto, and that's completely fine. Stake does support more traditional payment methods, though the experience for ZA players can be a bit less predictable than with crypto.
Visa and Mastercard deposits are available at Stake. You enter your card details in the cashier, specify the amount in ZAR, and the transaction processes through a payment gateway. The main issue South African players run into is bank-side blocking. Some local banks, including a few of the big four, have policies that flag or decline transactions to offshore gambling platforms. If your card gets declined, it's usually not a Stake problem — it's your bank.
A few things that can help: try a different card, use a virtual card from a fintech provider, or contact your bank beforehand to whitelist the transaction. Some players have better luck with credit cards than debit cards.
Direct bank transfers to Stake are possible but slower. Expect 2 to 5 business days for deposits to reflect, and similar timeframes for withdrawals. This method suits players making larger, less frequent transactions rather than quick top-ups before a match.
E-wallet availability at Stake for South African players is limited compared to what you'd find on locally licensed platforms. Options like Skrill or Neteller may be available depending on your account setup, but this isn't guaranteed for all ZA players. If you have an existing e-wallet account funded in a supported currency, it's worth checking whether it works at checkout.
For ZA players, crypto is genuinely the smoothest route. It bypasses the banking friction entirely, processes faster, and gives you more control. If you're new to crypto, even buying USDT on a local exchange like Luno and sending it to Stake takes less time than waiting for a bank transfer to clear.
Don't Miss Your Crypto BonusKYC stands for Know Your Customer, and it's a standard process at every legitimate online casino. Stake will ask you to verify your identity before processing withdrawals above certain thresholds. It's not optional, and trying to skip it will just delay your payout.
Stake's verification process typically requires the following:
For crypto withdrawals, the verification requirements are generally lighter, but Stake still reserves the right to request documents for any account.
Once you've submitted your documents, Stake's team reviews them. In most cases this takes between 24 and 72 hours. If your documents are clear and match your account details, it's usually on the quicker end. Blurry photos, expired IDs, or mismatched names will slow things down.
Once your account is verified, you won't need to go through the process again unless Stake requests updated documents for compliance reasons. It's a once-off thing that makes future withdrawals much faster.
Even on a well-run platform like Stake, payment issues do come up. Most of them have straightforward fixes. Here's what ZA players run into most often and what to do about it.
This is the most common issue for South African players. Your bank is almost certainly blocking the transaction rather than Stake rejecting it. Call your bank's card division and ask them to allow the payment. Alternatively, try a different card or switch to crypto for your deposit. Some players find that using a virtual card from a digital bank works when a traditional card doesn't.
If you've sent crypto and it's not showing in your Stake balance, first check the blockchain explorer for your coin. Search your transaction hash (TXID) to see whether the network has confirmed it. If it shows as confirmed on the blockchain but still hasn't reflected on Stake, contact their support team with the TXID. They can track it from their end. If the transaction is still pending on the blockchain, you just need to wait.
Crypto withdrawals that are taking longer than a few hours are usually sitting in a manual review queue. This is normal for first withdrawals or larger amounts. Log into your account and check if there's a verification request waiting. If your KYC is complete and there's no pending request, reach out to Stake support via live chat with your withdrawal reference number.
A rejected withdrawal usually means one of a few things: your KYC isn't complete, the withdrawal address you entered has an error, or there's a bonus wagering requirement you haven't met yet. Check each of these before contacting support. Bonus terms are a common one — if you claimed a promotion, make sure you've read the wagering conditions attached to it.
This one is serious. If you send crypto on the wrong network (for example, sending BTC to an ETH address), funds can be permanently lost. Stake's support team may be able to assist in some cases, but recovery is not guaranteed and can take weeks. Always triple-check the network before confirming any crypto transaction. There's no undo button on the blockchain.
For any issue not covered here, Stake's live chat support is available around the clock. Have your account details and transaction references ready before you start the chat — it speeds things up considerably.
Yes, Stake does accept ZAR deposits via credit and debit card as well as bank transfer. However, your funds are typically converted to a base currency (often USD or crypto equivalent) once they land in your account. Keep in mind that some South African banks block payments to offshore gambling platforms, so card deposits don't always go through on the first attempt. Crypto deposits bypass this issue entirely and are generally the most reliable option for ZA players.
Crypto withdrawals are the fastest, usually processing within 10 to 60 minutes once approved. Bitcoin can take slightly longer depending on network congestion. Card and bank transfer withdrawals take considerably longer — typically 1 to 5 business days. Your first withdrawal will almost always take longer than subsequent ones because Stake needs to complete KYC verification before releasing funds. Once your account is verified, future withdrawals move much quicker.
Stake itself doesn't charge fees on deposits or withdrawals. However, if you're using crypto, the blockchain network charges its own transaction fee (called a gas fee or network fee), which is deducted from the amount you send. Card payments may attract a small processing fee depending on your card provider. Bank transfers can also carry fees from your bank's side. Always check the current fee structure in the Stake cashier before transacting.
For South African players, Stake accepts your green ID book, smart ID card, or a valid South African passport as your primary identity document. For proof of address, a recent bank statement or utility bill dated within the last three months works well. Make sure the name on your documents matches your Stake account exactly — even a small discrepancy can cause delays. Submit clear, well-lit photos and you should be verified within 24 to 72 hours in most cases.
This is a serious situation and unfortunately there's no guaranteed fix. If you send crypto on the wrong network — for example, sending USDT on ERC-20 to a TRC-20 address — the funds may be unrecoverable. Stake's support team can sometimes assist with fund recovery, but it's a complex process that takes time and isn't always possible. The best approach is prevention: always double-check the network before confirming any crypto transaction. Copy and paste wallet addresses rather than typing them manually, and verify the first and last few characters of the address match before you hit send.